DME accreditation standards designed for quality champions.
As the quality champions in the industry, our standards have to be high. That's why
HQAA offers the same level of quality and business management as the traditional
accreditation organizations. In addition, our standards reflect benchmarks that are
specific to the DME business, i.e., everything from patient care to business practices
to home deliveries.
HQAA's standards include:
- Organization and administration
- Program and service operations
- Financial stability
- Human resources
- Infection/safety control
- Quality monitoring and performance
- Billing and collections
- Delivery and set-up
- Complex rehabilitation
- Clinical respiratory
- Mail order
- Custom orthotics
Meeting the standards online — and offline.
While HQAA places great emphasis on thorough online documentation review, our on-site
surveys are every bit as meticulous. All site visits are unannounced and not only verify
the submitted documentation, but include detailed observation of patient care and processes.
As a result, HQAA consistently garners high customer satisfaction ratings with their